Returns & Exchanges
At M2 Skins, we want you to be completely satisfied with your purchase. If your skin or accessory doesn't meet your expectations, we offer a 30-day return policy for unused and unapplied products in their original packaging.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the unused electronic skin or accessory back into its original protective envelope or box to ensure it remains flat and undamaged during transit.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund or exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing